Reviews, Certifications and What We Work On
Everything on this page is checkable. The reviews are on Google under our name. The certifications are on the wall. The list of what we do and do not work on is the same one we give you on the phone.
What Customers Say
Named the Best Auto Repair Shop in Adair County two years running by BusinessRate, based on those same Google reviews. These are recent reviews, quoted as written. Read all of them on Google.
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Great customer service, always up front about what this issue is, any potential problems, and what's needed to fix the problem as well as cost. Got my truck in to replace the starter and the job was done less than 24 hours later. I highly recommend them if you need service on your vehicle!
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Good pricing, and they will honestly tell you when you should take an issue somewhere else.
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This review is a long time coming. First off, if you are looking for an honest hardworking mechanic don't look any further. Take your car here...
Ryan at Gus Automotive was the absolute best. He was kind, honest, patient and communicated with me the entire time. Mind you I am an hour and a half away from where my car is because we are not local. I had my car towed to Gus Automotive and that started the process of trying to determine what was wrong. Initially they thought a tune up was all I needed but following some additional conversations they suspected something else might be wrong. Ryan did some more digging and found that I had a much larger issue that probably required a new engine. Ryan offered to try to get a new engine if I want but suggested taking it to a dealer would probably be better to see if they would cover the replacement.
So, I scheduled a tow to have it brought to my local dealer. Now at the end of all this Ryan had been diligently working on trying to figure out what was wrong and what options we had for a good week. He absolutely could have charged me a lot for this work. But he didn't. His price was unbelievably fair and I am so grateful for all the work he put in, the communication and the PICTURES!
Why pictures? Because when my car got to the dealership and they started looking at it they too wanted to do a tune up (mind you they wanted to charge double what Ryan quoted me) but because I had the pictures from Ryan they ended up starting a warranty claim for me and I ended up getting a brand new engine covered by my warranty.
Excerpt. The full review is on Google.
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We were heading to Omaha and the check engine light came on. We pulled over just in time at Stuart. Gus Automotive came up right away on a Google search with high rating and close to the interstate. They checked us out right away, they even let our family and dog hang out in the waiting room. They didn't have the parts but gave us the recommendation we can drive to our destination and then look to get it fixed up if the light comes back on. Thank you so much we are so very grateful for that peace of mind and for getting us checked out right away!
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Highly recommended Automotive repair shop. Ryan and Ben were great. Creative, honest and fair. They fixed our transmission fluid leak issue quickly and efficiently. Like it says on their wall: " Happiness is a choice".
The Certifications Behind the Work
Nearly 30 years in the same building on SW 7th Street. Ryan spent more than 20 of them as an employee here before he became the owner. The paper on the wall is real, and here is what each piece means.
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ASE Certified Master Technician
Master Technician status means passing ASE certification tests across the major vehicle systems, not one specialty, and recertifying to keep it. It is the standard the industry uses to tell a trained technician from someone with a toolbox.
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NAPA AutoCare Center
Gus Automotive is a certified NAPA AutoCare Center. Most repairs carry a 24-month, 24,000-mile parts and labor warranty honored at more than 14,000 NAPA AutoCare shops nationwide. How the warranty works.
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Air Lift Certified Installer
Air Lift suspension products require certified installation to perform correctly and keep their warranty coverage. Ryan is trained and authorized to install Air Lift kits for trucks and towing.
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Jasper Engines and Transmissions, Certified Transmissions
When a remanufactured engine or transmission is the right call, we source through Jasper or Certified Transmissions. Both come with their own warranty terms on top of the NAPA coverage, and we explain the combined terms before any work starts.
What We Work On, and What We Send Elsewhere
Domestic brands are the bread and butter, along with most Japanese makes. Here is the honest list.
We do this here
- Check engine light and computer diagnostics
- Brakes: pads, rotors, calipers, lines, ABS
- Oil changes and scheduled maintenance
- Suspension and steering, including Air Lift installs
- Exhaust and muffler repair
- Engine and transmission replacement (Jasper, Certified Transmissions)
- Wheel bearings and tire sales and balancing
- Trailer wiring and DOT inspections
- Local towing
We refer these out
- Wheel alignments
- Auto body and collision repair
- Most European vehicles
We would rather send you to a shop set up for that work than take it on and do it wrong. If you are not sure which side of the list your problem is on, call. It is a quick conversation and we will be straight with you.
Need a Straight Answer About Your Vehicle?
Call the shop. Mon–Fri, 8am to 5pm.
Call 515-523-2624 Hours and Directions